SUBSCRIPTION TERMS AND CONDITIONS
At Hampshire Mums, we’re committed to being transparent with our subscribers and users of our website (www.hampshiremums.com) about what it means to be a subscriber, how we’ll be contacting you and what we do with your information.
This statement is our subscription terms and conditions for Hampshire Mums. Please read it carefully before subscribing. If for any reason, you do not agree with these terms and conditions please do not subscribe to our business directory or website.
WHO ARE WE AND WHO IS MY CONTRACT WITH?
We’re Hampshire Mums, the multichannel platform for mums in Hampshire. We provide content via our website (www.hampshiremums.com) and via direct e-Communications to our subscribers. We also offer advertising opportunities to local businesses and brands looking to connect with mums in Hampshire.
Your contract for the Hampshire Mums Local Business Directory and website advertising is held by us, Hampshire Mums.
SUBSCRIBING AND CONTRACT FORMEDT
here are multiple ways to subscribe to the Hampshire Mums website. Emailing us at [email protected], calling us on 07841344904 or via our website at hampshiremums.com/advertisewithus. When you confirm your subscription (online, by email or by phone) in each case you are acknowledging your agreement to these terms and conditions which enters you into a legal binding contract resulting in your contract being formed.
If you are a paying subscriber receiving advertising from Hampshire Mums on either the business directory or via other means, you are confirming your subscription once your payment has been processed and enters you into a legal binding contract resulting in your contract being formed.
You will receive confirmation of your subscription and/or payment via email within 2 days of agreeing to subscribe.We reserve the right to not accept or process or fulfil the order. If, for any reason, we are unable to process payment authorisation by your card issuer, or if we are unable to accept the order, we will notify you. If payment has already been processed, we will refund it to your payment card in full.
DELIVERY OF SERVICES
If you are subscribing to the Hampshire Mums Local Business Directory or other online advertising we will be in touch within 2 days with information on how you can proceed.
You acknowledge that as between us and you, all intellectual property rights are owned exclusively by us throughout the world for the full period of copyright.
CANCELLATIONS AND REFUNDS
A minimum term of 6 months subscription is required, and cancellations are not permitted until the end of such period, nor is part cancellation or reimbursement of cost of issues not yet sent to you. However, we allow an initial cancellation period of subscription within 14 days of formation of this contract. To cancel your subscription, please:1) email: [email protected] or 2) call 07841344904 and provide the reason for cancellation. You will receive a full refund, made in sterling. Your card provider may charge a fee to convert this back to your local currency.
Prices are clearly displayed online at hampshiremums.com/advertisewithus. You will make a monthly payment for a minimum term of 6 months and within 7 (seven) days of formation of your contract. We reserve the right to increase or decrease our pricing at any time, and will occasionally run offers and events promotions at a reduced price to attract new subscriptions. The price which you agreed to for the 6-month subscription at that particular time is the price you are contracted at, and will not be increased or decreased for you during that 6-month period. You agree that you are not entitled to any refund of the subscription cost initially agreed in relation to any sale. This subscription will automatically renew on a monthly basis, unless you notify us not less than 30 (thirty) days in advance of the monthly renewal date that you no longer wish to subscribe. We will also notify you at this time of any changes in price for the next monthly subscription period. If, for any reason, an error has occurred in terms of pricing you are offered for your order, we will notify you immediately. You will need to contact us to reconfirm the order, and if we are unable to contact you, it will be cancelled. If payment is taken incorrectly and processed twice, we will refund you the additional payment made.
AUTHORISATION OF PAYMENT
If you are not over 16 years of age or not using your own payment card, you must ask permission of the credit/debit card holder. By submitting payment, you are representing that you have obtained the express prior permission of the credit/debit card holder.
Our liability to you in the event of anything happening to HampshireMums.com, shall, at our discretion, be limited to halting your subscription in till which time the site is back up again.
We confirm that the service shall match the description set out on our advertising page. To the extent permitted by law, we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury cause by our negligence or that of any of our employees or agents.
PERSONAL INFORMATION AND USE OF YOUR DATA
SECURITY AND PROCESSING PAYMENT
We confirm that we use reasonable efforts to ensure that purchasing your subscription through us is completely safe and secure, but we shall not be responsible for any loss of data or any other loss in the event that such security is compromised. In particular, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the personal or payment information you provide us. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use by a third party. If you pay using your credit card, debit card or PayPal account, your order is processed by Paypal.
This is reputed to be one of the most secure online payment systems in the world. We would encourage you to read Paypal’s privacy statement to give you further information on how they use and keep your data safe.We do not store credit card details, nor do we share customer payment details with third parties. Your bank or credit card statement will be processed under our company name, Hampshire Mums.
VARIATION AND REVIEW OF THESE TERMS
We keep these terms under regular review. It was last updated in June 2018. We reserve the right to modify it at any time so would encourage you to regularly review it. Changes and clarifications will take immediate effect upon their posting to the website. If we make material changes to these terms, we will notify you here that it has been updated. Once we have communicated any such changes by email, or by updating our terms and conditions online you will automatically be bound by the revised terms and conditions.
If the Hampshire Mums Business Directory or other advertising changes we will honour the original terms when the contract was formed.
These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts, notwithstanding the jurisdiction where you are based.